# Account banned on Hypixel

***

> **Q:&#x20;*****I bought an account, when I log into the game it says that the account is blocked on Hypixel, what should I do?***

<figure><img src="https://2177403296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQx2i0mAEopft0zFWrtTE%2Fuploads%2FUg4lRDxOYVmjmOuTOThv%2Fimage.png?alt=media&#x26;token=f3a69bf0-158c-4b39-a9d2-69f822cb424e" alt=""><figcaption></figcaption></figure>

***

{% hint style="info" %}
**A:&#x20;*****In rare cases, Hypixel may block an account upon login due to suspicious activity, this is Hypixel's protection, sellers cannot do anything about it. If you encounter such a problem, write to me in the chat and attach a screenshot of the blocking, please wait for a response before opening a dispute.***
{% endhint %}

{% hint style="danger" %}
**The account may be blocked due to the fact that you were already blocked before purchasing the account, to avoid this you need to change your IP Address using a VPN.**
{% endhint %}

***
