❔There is no game on my account
Q: I followed all the steps according to the instructions, but there is no game on my Microsoft account, Minecraft.net offers to buy the game, what should I do?
This happens most often due to the fact that the buyer performed all the steps in the instructions not in incognito mode; by mistake, buyers sometimes change the email on their native Microsoft account, which did not have the game.
This also happens when a customer migrates an account to @outlook.com or @hotmail.com, when changing mail, it is necessary to use mail that has never been used with Microsoft before.
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