❔White page at login

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Q: When I log into the purchased account, I see a white page, what should I do?

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A: There are several options to solve the problem:

1. Use incognito mode in your browser, perhaps due to extensions, this error may occur.

2. Use only these links to log into your purchased account:

https://account.live.com/names/manage?mkt=en-US&refd=account.microsoft.com&refp=profile

https://account.live.com/proofs/manage/additional?mkt=en-US&refd=account.microsoft.com&refp=security

1. Use a browser on your mobile phone in incognito mode to log into the purchased account.

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This error occurs very rarely, I assume it is due to some Windows operating systems and browsers.

Before sale, all accounts are checked on the Microsoft website, they are all functional, if a white page appears, this is a problem on the client’s side.

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Once you're signed in, go to the Microsoft Email Change page.